Service design

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Polaine, Andrew
Service design : from insight to implementation
Andrew Polaine, Lavrans Lv·lie, and Ben Reason.
2013
148950
isbn:1457102803|isbn:9781457102806
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Segelström, Fabian.
Stakeholder engagement for service design : how service designers identify and communicate insights
Fabian Segelström.
2013
207681
isbn:9789175195544
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Polaine, Andy
Service Design
Polaine, Andy.
2013
261386
cover from: Google Books
Service design and delivery
Mairi Macintyre, Glenn Parry, Jannis Angelis, Editors.
2011
85129
isbn:9781441983213|isbn:144198321X
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This is service design thinking : basics - tools - cases
[edited by Marc Stickdorn and Jakob Schneider].
2011
90549
isbn:9789063693169
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Daigneau, Robert
Service Design Patterns: Fundamental Design Solutions for SOAP/WSDL and RESTful Web Services
Daigneau, Robert.
2011
261388
cover from: Google Books
Pang, Sauming.
Successful service design for telecommunications : a comprehensive guide to design and implementation
Sauming Pang.
2009
60015
isbn:9780470753934|isbn:0470753935
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Designing services with innovative methods
Satu Miettinen, Mikko Koivisto (eds.).
2009
149202
isbn:9789525018431
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Erl, Thomas
SOA Principles of Service Design
Erl, Thomas.
2007
261932
cover from: Google Books
Service design and service thinking in healthcare and hospital management : theory, concepts, practice
Mario A. Pfannstiel, Cristoph Rasche, editors.
220118
isbn:9783030007492
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