Service design

publyear: 2016
1-2 / total 2
year limit: 2016 - remove year limit
cover from: Google Books
Reason, Ben
Service design for business : a practical guide to optimizing the customer experience
Ben Reason, Lavrans Løvlie, Melvin Brand Flu ; cover design, Wendy Lai ; illustrations, Melissa Gates ; editor, Wendy Van Leeuvan.
2016
204287
isbn:9781118988947
cover from: Google Books
Kalbach, Jim
Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams
Jim Kalbach.
2016
210878
isbn:9781491923504
device_type: computer thumb_size: normal
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