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Author:Kohli, A. K.
Jaworski, B. J.
Title:Market orientation: the construct, research propositions, and managerial implications
Journal:Journal of Marketing
1990 : APR, VOL. 54:2, p. 1-18
Index terms:MARKET RESEARCH
MARKETING MANAGEMENT
SUPPLY AND DEMAND
STRATEGY
CONSUMER BEHAVIOUR
Language:eng
Abstract:The market orientation construct is explicated based on the literature and a field research consisting of in-depth interviews, its three elements - intelligence generation, dissemination and responsiveness - are discussed in detail; a formal definition is derived. A conceptual framework of the antecedents and consequences of market orientation is constructed including moderators on both supply and demand side. Antecedents are: senior management factors, interdepartmental dynamics, and organizational systems; each of them is further analyzed. Consequences are impacts on organization's strategy, employee dispositions, and customer behaviour. Interrelationship among the three elements are identified, 19 propositions are concluded.
SCIMA record nr: 89438
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