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Author:Sarathy, R.
Robertson, C. J.
Title:Strategic and ethical considerations in managing digital privacy
Journal:Journal of Business Ethics
2003 : VOL 46:2, p. 111-126
Index terms:COMPANIES
CUSTOMERS
ENVIRONMENT
ETHICS
INFORMATION
Language:eng
Abstract:At the heart of on-line commerce is individualized customer information. The success and value of one-to-one in on-line marketing is important in analyzing customer-specific data. This article sets up a framework which contains the environmental context, firm-specific considerations and ethical perspectives.
SCIMA record nr: 254049
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