Palvelut

Online channel integration : value creation and customer reactions in online and physical stores

Business process maturity : a comparative study on a sample of business process maturity models

Transforming through processes : leading voices on BPM, people and technology

Compliance management in financial industries : a model-based business process and reporting perspective

Applied conjoint analysis

Solution business : building a platform for organic growth

Software engineering education for a global e-service economy : state of the art, trends and developments

Public Transport Passengers' Behavioural Intentions : Paratransit in Jabodetabek--Indonesia

Analytical issues in trade, development and finance : essays in honour of Biswajit Chatterjee

Energy-based economic development : how clean energy can drive development and stimulate economic growth

Manufacturing and service enterprise with risks II : the physics and economics of management

Future business software : current trends in business software development