haku: @all servicescape / yhteensä: 6
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Tekijä:Hightower, R.
Brady, M. K.
Baker, T. L.
Otsikko:Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events
Lehti:Journal of Business Research
2002 : SEP, VOL. 55:9, p. 697-707
Asiasana:Sports industry
Leisure industry
Consumer behaviour
Vapaa asiasana:Hedonic consumption
Sports marketing
Servicescape
Kieli:eng
Tiivistelmä:The paper is intended to expand the understanding of how the servicescape influences behavioral intentions. A model is developed and tested on a sample of sporting event customers. The results support the model and lead to some managerial implications.
SCIMA tietueen numero: 239496
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