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Author:Stigzelius, Eric
Title:User adoption of an online learning environment
Publication type:Master's thesis
Publication year:2011
Pages:76 + [8]      Language:   eng
Department/School:Perustieteiden korkeakoulu
Main subject:Työpsykologia ja johtaminen   (TU-53)
Supervisor:Vartiainen, Matti
Instructor:Palomäki, Eero
Electronic version URL: http://urn.fi/URN:NBN:fi:aalto-201207022655
OEVS:
Electronic archive copy is available via Aalto Thesis Database.
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Location:P1 Ark Aalto  1481   | Archive
Keywords:online learning environment
adoption
implementation
TAM
UTAUT
Abstract (eng): New emerging technologies provide teachers with new tools to support teaching.
However, the use of new technologies in education is lagging behind.
To understand what influences the adoption of new technologies and be able to use this information can contribute to a faster implementation and wider use of new technologies.
User adoption of a new online learning environment is studied in this thesis.

The user adoption of the new online learning environment is researched through a case-study.
The data was gathered with qualitative interviews, an observation of a marketing event and results from the case company's own usability tests.
In total fourteen qualitative interviews were conducted.
The interviews with the users were transcribed and coded.
The codes were categorized together with the observation of the marketing event according to the Unified Theory of Acceptance and Use of Technology (UTAUT) and Rogers' innovation decision process.

Results indicate that teachers are keen to use digital material in teaching.
The facilitating conditions encourage the user to use digital material.
The online learning environment is perceived to improve the effectiveness of the user's job.
However, the case company has an opportunity to improve the adoption process of the new online learning environment.
The registration to the new online learning environment was problematic because of the user interface.
The experimentation of the online learning environment was self-directed and limited to those applications the user knew about.
There was a constant lack of information through the whole adoption process and some of the concepts were perceived as unclear.

The author recommends that information about the use and the concepts of a new system should be easily available for users.
Many of the challenges with the new online learning environment occurred because of lack of information.
Some users had problems with the registration and the author suggests that access would be the first phase in West et al.'s implementation process.
The new suggested implementation process would be in the respective order: Access, Experimentation, Technical Challenges, Integration Challenges, Increased Comfort Level, and Adaptation.
Abstract (swe): Många nya teknologier erbjuder nya sätt att stöda lärare i deras undervisning.
Trots detta ligger utnyttjandet av ny teknologi inom undervisning efter.
Att förstå vad som inverkar då man tar i bruk en ny teknologi, och att kunna dra nytta av denna information, kan bidra till en snabbare implementering och en bredare användning av nya teknologier.
I detta diplomarbete undersöktes ibruktagande av en ny webbaserad undervisningsmiljö.

Undersökandet av ibruktagandet av den nya virtuella undervisningsmiljön gjordes med hjälp av en fallstudie.
Informationen samlades in genom kvalitativa intervjuer, observationer från ett marknadsföringsevenemang och med hjälp av testföretagets egna användbarhets tester.
Totalt gjordes fjorton kvalitativa intervjuer.
Därefter transkriberades och kodades intervjuerna.
Koderna kategoriserades tillsammans med observationerna som gjorts under marknadsföringsevenemanget med hjälp av the Unified Theory of Acceptance and Use of Technology (UTAUT) och Rogers implementerings process för innovationer.

Resultaten indikerar att lärarna är intresserade av att använda digitalt material i sin undervisning.
Skolmiljön uppmuntrar även till att använda digitalt material.
Trots att den nya webbaserade undervisningsmiljön uppfattas som underlättande och som att den effektiverar användarens jobb hade lärarna utmaningar med den.
Att registrera sig till den virtuella undervisningsmiljön var problematiskt på grund av användargränssnittet.
Användarna utnyttjade inte heller alla funktioner i den virtuella undervisningsmiljön utan använde enbart de funktioner de kände till från tidigare.
Information var knapp under hela inkörningsprocessen och vissa koncept ansågs oklara.

Författaren rekommenderar att information för användningen av det nya systemet skall finnas lättillgängligt för användarna.
Flera av problemen med den nya undervisningsmiljön uppstod enbart på grund av bristan på information.
Registreringsprocessen måste också testas mer ingående innan ett nytt system tas i bruk.
Författaren menar att registrering kunde vara den första fasen i enlighet med West m.fl. implementeringsprocess.
Ett förslag på en ny process för ibruktagandet av den nya teknologin kunde vara enligt följande: registrering, experimenterande, tekniska utmaningar, integration, ökad trygghetskänsla och anpassning.
ED:2011-06-06
INSSI record number: 42116
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