search query: @author Hogg, G. / total: 11
references: 1-10 / 11
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1.
Assumed empowerment: consuming professional services in the knowledge economy
European Journal of Marketing
2006 : VOL. 40:9/10, p.994-1012
 2006 Newholm, T.
Laing, A.
Hogg, G.
2.
Social entrepreneurship: understanding consumer motives for buying The Big Issue
Journal of Consumer Behaviour
2005 : MAR, VOL. 4:3, p. 159-172
 2005 Hibbert, S.A.
Hogg, G.
Quinn, T.
3.
Political exhortation, patient expectation and professional execution: Perspectives on the consumerization of health care
British Journal of Management
2002 : JUN, VOL. 13:2, p. 173-188
 2002 Laing, A.
Hogg, G.
4.
The Role of Non-verbal Communication in Service Encounters: A Conceptual Framework
Journal of Marketing Management
2001 : FEB, VOL. 17:1-2, p. 5-26
 2001 Gabbott, M.
Hogg, G.
5.
An empirical investigation of the impact of non-verbal communication on service evaluation
European Journal of Marketing
2000 : VOL. 34:3/4, p. 384-398
 2000 Gabbott, M.
Hogg, G.
6.
Consumer involvement in services: A replication and extension
Journal of Business Research
1999 : OCT, VOL. 46:2, p. 159-166
 1999 Gabbott, M.
Hogg, G.
7.
Investing in people: internal marketing and corporate culture
Journal of Marketing Management
1998 : NOV, VOL. 14:8, p. 879-896
 1998 Hogg, G.
Carter, S.
Dunne, A.
8.
The glory of stories: using critical incidents to understand service evaluation in the primary healthcare context
Journal of Marketing Management
1996 : AUG, VOL. 12:6, p. 493-503
 1996 Gabbott, M.
Hogg, G.
9.
The glory of stories: using critical incidents to understand service evaluation in the primary healthcare context
Journal of Marketing Management
1996 : AUG, VOL. 12:6, p. 493-504
 1996 Gabbott, M.
Hogg, G.
10.
Purchasing public relations : the case of the public relations industry in Scotland.
Journal of Marketing Management
1996 : JUL, VOL. 12:5, p. 437-453
 1996 Gabbott, M.
Hogg, G.
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