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| Author: | Lämsä, A.-M. Pucetaite, R. |
| Title: | Development of organizational trust among employees from a contextual perspective |
| Journal: | Business Ethics
2006 : APR, VOL 15:2, p. 130-141 |
| Index terms: | trust organization employees organizational performance culture organizational culture management management behaviour |
| Freeterms: | context situation |
| Language: | eng |
| Abstract: | It is a commonly known that advancing organizational trust can help enhance employee performance. This article argues that the existing models of trust development lack in considering the importance of socio-cultural contexts and managerial practices. Four socio-cultural contexts are identified, characterized by either low or high work morale of employees and the degree of organizational trust in employees. A processual approach to management practices developing trust is taken. The article distinguishes five stages of organizational trust development and demonstrates how managerial practices can enhance it. |
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