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| Author: | Amalia, M. Nugroho, Y. |
| Title: | An innovation perspective of knowledge management in a multinational subsidiary |
| Journal: | Journal of Knowledge Management
2011 : VOL. 15:1 p. 71-87 |
| Index terms: | knowledge management information systems strategy telecommunications industry organizations multinational companies subsidiary companies |
| Language: | eng |
| Abstract: | This article examines the implementation of knowledge management in a telecommunication multinational subsidiary and investigates factors which affect the performance as well as the impacts. Using in-depth interviews and direct observation, the article lists some problems related to the strategy and implementation of knowledge management (KM). It is shown that the lack of organization-wide integrated systems, which is typical across different organizations, does contribute to this problem. Nevertheless, the main predicament lies with the fact that a KM-enabling scheme is never explicitly prioritized in the information systems strategy of the organization. |
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