search query: @indexterm small and medium-sized enterprises (SMEs) / total: 396
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| Author: | Elorza, U. Aritzeta, A. Ayestaran, S. |
| Title: | Exploring the black box in Spanish firms: the effect of the actual and perceived system on employees' commitment and organizational performance |
| Journal: | International journal of human resource management
2011 : APR-MAY, VOL. 22:7-9 p.1401-1422 |
| Index terms: | human resource management strategy employees commitment organizational performance small and medium-sized enterprises (SMEs) Spain |
| Freeterms: | black box multilevel |
| Language: | eng |
| Abstract: | This study examines how both the actual people-management system and the perceived system influence employees' commitment, and how this in turn inflects employee and organizational results. Multilevel analyses of a sample of 732 employees from 26 Spanish small and medium-sized enterprises (SMEs) supported a model in which employees' commitment mediates between the actual system and unit-level absenteeism, which again has an effect on productivity. Results also showed the importance of the perceived system in trying to understand the true effect of the actual system on employees' commitment to the organization. |
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