search query: @indexterm corporate strategy / total: 2034
reference: 10 / 2034
| Author: | Iyer, G.S. Ravindran, S. |
| Title: | Usefulness, incentives and knowledge management |
| Journal: | Journal of Knowledge Management
2009 : VOL. 13:6, p. 410-430 |
| Index terms: | knowledge management corporate strategy |
| Freeterms: | knowledge sharing |
| Language: | eng |
| Abstract: | This paper aims to explore the effect of "usefulness" and "incentives" on the joint decision to share and use knowledge objects. Utilizing an experimental design, explored are the effects of different incentive systems, the effect of the usefulness of a knowledge management (KM) system on the intent to contribute and to use knowledge, the effect of personal characteristics, especially an individual's tolerance of ambiguity, and joint endogeneity of contribution etc. Among others, it is found that for ambiguity tolerant individuals, an incentive mechanism rewarding the contributor for shared knowledge used by a knowledge user, and the knowledge user for the act of reuse, is more effective than a simpler incentive scheme that only rewards knowledge sharing with a low usefulness level. Ambiguity intolerant individuals react equally to both types of incentive schemes despite usefulness etc. |
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