| Author: | Quartapelle, A. |
| Title: | E costellata di errori, la strada verso la qualita. |
| Journal: | Impresa
1992 : 5, p. 38-46 |
| Index terms: | SERVICE MANAGEMENT SERVICE INDUSTRIES QUALITY TOTAL QUALITY MANAGEMENT |
| Language: | ita |
| Abstract: |
SCIMA
| Author: | Quartapelle, A. |
| Title: | E costellata di errori, la strada verso la qualita. |
| Journal: | Impresa
1992 : 5, p. 38-46 |
| Index terms: | SERVICE MANAGEMENT SERVICE INDUSTRIES QUALITY TOTAL QUALITY MANAGEMENT |
| Language: | ita |
| Abstract: |