Author: | Banker, R. Potter, G. Schroeder, R. |
Title: | Manufacturing performance reporting for continuous quality improvement. |
Journal: | Management International Review
1993 : VOL. 33:1, special issue, p. 69-85 |
Index terms: | QUALITY CONTROL MANAGEMENT CONTROL USA |
Language: | eng |
Abstract: | Recently many plants have implemented the new manufacturing strategy of continuous quality improvement. The central hypothesis in this paper is that the implementation of a policy of continuous quality improvement results in a shift in the management control system. This article tests this hypothesis by examining the shop floor reporting policies of forty-two plants located in the United States. The extent of information concerning the current status of manufacturing is positively related to the implementation of continuous quality improvement programs. |
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