Author:Claxton, R.
Title:Customer safety: direct marketing's undermarketed advantage
Journal:Journal of Direct Marketing
1995 : WINTER, VOL. 9:1, p. 67-78
Index terms:DIRECT SELLING
CUSTOMERS
SAFETY
Language:eng
Abstract:In addition to products and services, the direct marketing transaction offers a commodity that is priceless: the customer's personal shopping safety. The potential for danger in today's store environment enables the direct marketer to highlight customer safety as a major distinguishing component of the direct product offering. The inherent customer safety of the direct marketing transaction is vital to society.
SCIMA record nr: 127482
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