| Author: | Ho, S. |
| Title: | Is the ISO 9000 series for Total quality management |
| Journal: | International Journal of Quality & Reliability Management
1994 : VOL. 11:9, p. 74-89 |
| Index terms: | IMPLEMENTATION TOTAL QUALITY MANAGEMENT MANAGEMENT |
| Language: | eng |
| Abstract: | Many companies are working very hard to achieve high quality goods and services and using them as competitive advantages in their businesses. In the 1990s, there are two main subjects on quality that capture the attention of most businesses in the world: namely, the International Quality Management Standard ISO 9000 and Total Quality Management (TQM). Much publicity and promotion have accompanied these two subjects. It is like a fire in the forest among the industrialized nations. |
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