| Author: | Pacanowsky, M. |
| Title: | Team tools for wicked problems |
| Journal: | Organizational Dynamics
1995 : WINTER, VOL. 22;3, p. 36-51 |
| Index terms: | PROBLEM SOLVING TOTAL QUALITY MANAGEMENT ORGANIZATIONS |
| Language: | eng |
| Abstract: | Teams often confront "wicked" problems - problems to which standard solution methodologies simply cannot be applied. Training in various nonlinear problem-solving methodologies - including question brainstorming, color questions, domain maps, managing the "surround", and polarity analysis - has proved extremely effective for teams at W.L. Gore & Associates - claims the author of the article Michael Pacanowsky. |
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