Author:Nebenzahl, I. D.
Jaffe, E. D.
Title:Facsimile transmission versus mail delivery of self-administered questionnaires in industrial surveys (Erhebungsmethode)
Journal:Industrial Marketing Management
1995 : JUN, VOL. 24:3, p. 167-175
Index terms:
Freeterms:MARKTFORSCHUNG, NACHRICHTENMITTEL,
MEINUNGSFORSCHUNG, INDUSTRIEBETRIEBE,
MEDIAFORSCHUNG
Language:eng
Abstract:The authors investigate whether the use of facsimile transmission of questionnaires to industrial populations can improve response as compared to mail surveys. The authors demonstrate in a two-phase empirical study that facsimile transmitted questionnaires generated similar response rates as did questionnaires delivered and returned by mail, but had significantly faster response and lower total cost.
SCIMA record nr: 141088
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