| Author: | Binner, H. F. |
| Title: | Integriertes Prozessmanagement - Grundlage der Kundenorientierung. |
| Journal: | FB/IE.Zeitschrift für Unternehmensentwicklung und Industrial Engineering
1995 : AUG, VOL. 44:4, p. 164-167 |
| Index terms: | RE-ENGINEERING PROCESS ENGINEERING PROCESS QUALITY MANAGEMENT WORK ORGANIZATION INFORMATION SYSTEMS CUSTOMER RELATIONS |
| Language: | ger |
| Abstract: |
SCIMA