| Author: | Jones, B. |
| Title: | Can Western firms find success in Eastern Europe? (internationales Management, Auslandsfiliale, Personalmanagement, Personalqualifikation, Service) |
| Journal: | Management Review
1996 : JAN, VOL. 85:1, p. 9-12 |
| Index terms: | |
| Freeterms: | OSTEUROPA, PERSONALAUSBILDUNG |
| Language: | eng |
| Abstract: | The Central and Eastern European countries had extremely qualified technicians and hardly any service oriented individuals. Service, of course , is a concept which does not come naturally to these workers. It is taking a new generation to learn the concept that without satisfied clients or customers a business does not continue operation, and without caring about the success of a company, the business does not continue to survive. |
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