Author: | Grover, V. Jeong, S. Segars, A. |
Title: | Information systems effectiveness: the construct space and patterns of application |
Journal: | Information & Management
1996 : VOL. 31:4, p. 177-192 |
Index terms: | INFORMATION SYSTEMS EFFECTIVENESS MEASUREMENT |
Language: | eng |
Abstract: | Measuring the specific contribution(s) of Information Systems (IS) to organizational effectiveness remains a critical concern of both academic and practitioner communities. Reflecting the importance of this issue, over the past decade, a large number of performance criteria have been developed and empirically tested. This growing array of measurement criteria provides a foundation for defining the construct space of IS effectiveness and prescribing criteria for specific managerial needs. |
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