| Author: | Forker, L. B. Mendez, D. Hershauer, J. C. |
| Title: | Total quality management in the supply chain. What is its impact on performance? (Qualitätssteuerung; Zuliefererbetriebe; Unternehmenskooperation) |
| Journal: | International Journal of Production Research
1997 : JUN, VOL. 35:6, p. 1681-1701 |
| Index terms: | |
| Freeterms: | LIEFERANT |
| Language: | eng |
| Abstract: | Supplier quality management is a little researched subject, despite manufacturing's interest in quality performance and the recognition that a company's output is only as good as the company's input. Supplier quality performance is influenced by two factors , internal operational practices and the customer/supplier relationship. The findings of the research in this article should encourage manufacturers to continue promoting TQM practices throughout the supply chain: certain practices do lead to better performance. |
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