Author: | Bender, K. Sloane, P. |
Title: | Job satisfaction, trade unions, and exit-voice revisited |
Journal: | Industrial and Labor Relations Review
1998 : JAN, VOL. 51:2, p. 222-240 |
Index terms: | INDUSTRIAL RELATIONS JOB SATISFACTION TRADE UNIONS |
Language: | eng |
Abstract: | Many studies have found that unionized workers express less job satisfaction than nonunion workers. The "exit-voice" explanation of this phenomenon is that dissatisfied union workers tend to remain in their jobs and express their complaints through various voice mechanisms provided by their union. Furthermore, this "voiced" dissatisfaction, animated by the hope of effecting change, is said to be distinct from "genuine" dissatisfaction. This study, the first to examine the exit-voice issue in Britain, expands on the set of independent variables used by similar North American and Australian studies. |
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