| Author: | Armistead, C. Pritchard, J.-P. Machin, S. |
| Title: | Strategic business process management for organisational effectiveness |
| Journal: | Long Range Planning
1999 : FEB, VOL 32:1, p. 96 - 106 |
| Index terms: | Strategic management Performance management Knowledge management Organizational design Organizational learning Organizational culture |
| Freeterms: | Business process management (BPM) Market value chain |
| Language: | eng |
| Abstract: | Business Process Management (BPM) is a strategic management tool. Based on empirical research, seven BPM key themes are identified: 1. Strategic choice and direction, 2. Organizational design, 3. Maximising the market value chain, 4. Performance management, 5. Organizational co-ordination, 6. Organizational learning and knowledge management, 7. Organizational culture. |
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