| Author: | Voelkner, P. Werners, B. |
| Title: | A decision support system for business process planning |
| Journal: | European Journal of Operational Research
2000 : SEP 16, VOL. 125:3, p. 633-647 |
| Index terms: | OPERATIONAL RESEARCH DECISION SUPPORT SYSTEMS CORPORATE PLANNING |
| Language: | eng |
| Abstract: | In application and theory, great importance is attached to the optimisation of business processes, mostly without explaining into detail the criteria and the alternatives considered for an optimisation. In the following, a generally applicable, object-oriented, simulation-based decision support system GEPSIS is introduced which is specifically developed for the improvement of business processes. The objects are designed in such a way that they are sufficient to model a great variety of different business processes. |
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