| Author: | Chamish, Y. |
| Title: | Putting culture first at Bezeq |
| Journal: | Knowledge Management Review
2001 : SEP-OCT, VOL. 4:4, p. 22-25 |
| Index terms: | CULTURE KNOWLEDGE MANAGEMENT KNOWLEDGE TELECOMMUNICATIONS INDUSTRY |
| Language: | eng |
| Abstract: | Faced with drastic downsizing and reorganization, Bezeq launched a strong knowledge management program to support the company's cultural change and maintain its role as a leader in Israel's telecommunications market. The paper also outlines the planning and implementation strategies for establishing a knowledge management (KM) program within the context of Israel's national telecommunications provider Bezec. The author considers the business case for the effort and details of a KM program consisting of division and departmental activities. The author also pays an attention to the sources of information on transformation leadership. |
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