Author:Phillips, A.
Title:Improving employee 'Wellness' to achieve revenue growth and improved customer satisfaction: Part 2
Journal:European Retail Digest
2002 : DEC, 36, p. 77-79
Index terms:Human resource management
Employees
Measurement
Customers
Consumer satisfaction
Retailing
Service
Language:eng
Abstract:There are some important questions posed incl. How well are your employees? This article shares WellKom Corporate Services' WCS innovations to help answer the kind of questions and the emerging issues across Europe around wellness.
SCIMA record nr: 239829
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