| Author: | Huzzard, T. Ostergren, K. |
| Title: | When Norms Collide: Learning under Organizational Hypocrisy |
| Journal: | British Journal of Management
2002 : VOL. 13:SPECIAL ISS, p. s47-s60 |
| Index terms: | ORGANIZATION LEARNING ANALYTICAL REVIEW CONFLICT |
| Language: | eng |
| Abstract: | This paper considers the dilemmas faced in organizations where identities and visions are not shared, and where conceptions and ideologies are diverse and possibly in conflict. Such organizations, here called hypocrisies, are characterized by divergent norms and stakeholder identities. Seeing learning as changes in shared conceptions between actors at different levels, a case is presented of change in a multi-norm white-collar trade union. This shows the difficulty of promoting unitaristically conceived notions of organizational learning from the centre and that learning is problematic where power is dispersed within the organization. |
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