| Author: | Zietsma, C. |
| Title: | The War of the Woods: Facilitators and Impediments of Organizational Learning Processes |
| Journal: | British Journal of Management
2002 : VOL. 13:SPECIAL ISS, p. s61-s74 |
| Index terms: | ORGANIZATIONAL LEARNING COMPANIES MANAGEMENT ANALYTICAL REVIEW |
| Language: | eng |
| Abstract: | This study examines unfolding organizational learning processes at MacMillan Bloedel, a company which, after years of resisting stakeholder pressures for change, disengaged from the field's dominant paradigm and developed a new solution. The authors elaborate the Crossan, Lane and White multi-level framework of organizational learning processes, finding support for the four feedforward learning processes they identified and adding two action-based learning processes: 'attending' and 'experimenting''. The authors introduce the concept of a 'legitimacy trap' to describe an organization's over- reliance on institutionalized knowledge when external challenges arise. The trapped organization rejects external challenges of its legitimacy when it perceives the sources of those challenges to be illegitimate. |
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