| Author: | Sull, D.N. |
| Title: | Managing by commitments |
| Journal: | Harvard Business Review
2003 : JUN, VOL. 81:6, p. 82-91 |
| Index terms: | Human resource management Managers Skills Psychology |
| Language: | eng |
| Abstract: | What makes a great manager great? Despite differences in their personal attributes, successful managers all excel in the making, honoring, and remaking of commitments. Managerial commitments take many forms, from capital investments to personnel decisions to public statements. A leader's commitments shape a business's identity, define its strengths and weaknesses, establish its opportunities and limitations, and set its direction. Executives can all too easily forget that commitments are extraordinarily powerful. |
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