| Author: | Chan, M. |
| Title: | Corporate Espionage and Workplace Trust/Distrust |
| Journal: | Journal of Business Ethics
2003 : JAN I, VOL. 42:1, p. 45-58 |
| Index terms: | AGENCY THEORY COMPANIES THEORIES TRUST ETHICS |
| Language: | eng |
| Abstract: | The central focus of this research is: The growing corporate espionage activities due to fierce competition lead to highly controlling security measures and intensive employee monitoring which bring about distrust in the workplace. The paper examines various research works on trust and distrust. It highlights the conflictful demands managers face. They have to deter espionage activities, but at the same time, build trusting relationships in the workplace. The paper also describes various operations, personnel, physical and technical countermeasures to combat corporate espionage together with three espionage case examples which illustrate the importance of some of these countermeasures. Various authors' trust and distrust arguments are used to assess the cases. The paper ends with suggestions for future research. |
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