| Author: | Cole, N.D. |
| Title: | Gender differences in perceived disciplinary fairness |
| Journal: | Gender, Work and Organization
2004 : MAY, VOL. 11:3, p. 254-279 |
| Index terms: | Organizations Managers Leadership Gender Communication Employees Work Canada |
| Language: | eng |
| Abstract: | This exploratory study coded and analyzed 120 behaviours on videotaped data of 111 male and 30 female managers engaged in disciplinary (hereafter as: disc.) discussions (hereafter as: disc-d.) with one of their unionized employees. Four categories of behaviour (here as: beh.) were coded: non-verbal communication, speech characteristics, leadership and interactional justice. A factor analysis of the results generated 14 factors, 10 of which were correlated with experts' ratings of disc. fairness. Female managers exhibited significantly higher levels of seven of the 10 beh. factors. Female managers also made more supportive interruptions than male managers and took more time for the disc-d., both of which were positively correlated with disc. fairness. The results suggest that leadership and communication styles commonly found in females may lead them to be better equipped than male managers to manage employee disc. situations. |
SCIMA