Author: | Dyck, B. (et al.) |
Title: | Learning to build a car: an empirical investigation of organizational learning |
Journal: | Journal of Management Studies
2005 : MAR, VOL. 42:2, p. 387-416 |
Index terms: | Knowledge Organizational learning Theories |
Language: | eng |
Abstract: | This article discusses Nonaka's (1994) theory of organizational knowledge creation, which has four phases: socialization, externalization, combination and internalization. The objective of this study is to extend Nonaka's theory by comparing the relative amount of intra-organizational knowledge transfer occuring during periods of product redesing with the amount of knowledge transfer occuring during steady-state periods. The questionnaire data indicated that the knowledge transfer is higher during periods of product design, whereas the interview data suggested vice versa. The data also showed that a fifth phase, tacit error correction, could be added into Nonaka's learning cycle. |
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