| Author: | Yoo, K. Suh, E. Kim, K-Y. |
| Title: | Knowledge flow-based business process redesign: applying a knowledge map to redesign a business process |
| Journal: | Journal of Knowledge Management
2007 : VOL. 11:3, p. 104-125 |
| Index terms: | knowledge management |
| Freeterms: | business process re-engineering |
| Language: | eng |
| Abstract: | This paper suggest a method to redesign business processes from the viewpoint of knowledge flows using a knowledge map. Knowledge flows and business processes are inseparable because knowledge is inputted and outputted through business processes. In this paper a methodology is provided for knowledge flow-based business process redesign and ten guidelines for knowledge flow optimization are presented. |
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