open access
SCIMA
Suomeksi
session »
logout
learningcentre.aalto.fi
/
OA databases
/
SCIMA
/ basket
SCIMA search
Databases
Helecon
FINP
THES
SCIMA
CLASSIC
SCANP
Vocabulary
Tenttu
Inssi
Tali
Rescat
TkkJulkaisee
TkkToimii
TkkTutkii
»
back to results
SCIMA selection basket references
cnt: 1
1.
Reactions of service employees to organization–customer conflict: A cross-cultural comparison
International Journal of Research in Marketing
2004 : JUN, VOL. 21:2, p. 107-121
2004
Hui, M.K.
Au, K.
Fock, H.
SCIMA