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SCIMA selection basket references

cnt: 2
1.
Call Center strategiegerecht organisieren. (Ziele und Organisation müssen der Geschäftsstrategie entsprechen)
Harvard Business Manager
1999 : VOL. 21:6, p. 86-93
 1999 Nippa, M.
2.
Measurement and modeling of alienation in the distribution channel: implications for supplier-reseller relations
Industrial Marketing Management
2001 : FEB, VOL. 30:2, p. 207-225
 2001 Gaski, J.F.
Ray, N.M.
SCIMA