search query: @all generation / total: 154
reference: 151 / 154
| Author: | Delporte-Vermeiren, D. Vervest, P. Heck, E. van |
| Title: | In search of margin for business networks: The European Patent Office |
| Journal: | European Management Journal
2004 : APR, VOL. 22:2. p. 167-182 |
| Index terms: | Communication Networks Methodology Performance appraisal Government Agencies Public sector Case studies Europe |
| Freeterms: | Business process reengineering |
| Language: | eng |
| Abstract: | Inter-organizational design and an interactive and dynamic set of relationships acting in concert with one another are often mentioned features of a business network (hereafter as: b-n./b-ns). However, organizations are facing difficulties in assessing (here as: assg., for 'assessment' as: assm.) the value of investments in their b-n. This study develops an assm. method and a tool to assess margin in b-ns. A method is required that can give a more detailed assm. on a variety of criteria, or key performance indicators: 1. cost reduction, 2. revenue generation, and 3. increased flexibility. The research method was tested in a real-life situation. It is concluded that it is indeed possible to develop a method for ex-ante assm. of margin to be applied in ICI-enabled redesign of b-ns., specifically, a method that can assess the relative change in margin for the business actors involved. |
SCIMA