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| Author: | Volkema, R. J. Farquhar, K. Bergmann, T. J. |
| Title: | Third party sensemaking in interpersonal conflicts at work. A theoretical framework (Konfliktmodell) |
| Journal: | Human Relations
1996 : NOV, VOL. 49:11, p. 1437-1454 |
| Index terms: | |
| Freeterms: | ARBEITSPSYCHOLOGIE, ARBEITSSOZIOLOGIE |
| Language: | eng |
| Abstract: | Theoretical and empirical models of interpersonal conflict focus primarily on engagement and avoidance between the conflict parties. Recent studies of workplace conflicts, however, suggest that encounters with third parties (co-workers, friends, family) are common responses to perceived incompatibility of interests. This paper introduces a model for understanding conflict induced sensemaking behaviours, grounded in the conflict and social cognition literatures. |
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