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| Author: | Frazer, L. |
| Title: | Causes of disruption to franchise operations |
| Journal: | Journal of Business Research
2001 : DEC, VOL. 54:3, p. 227-234 |
| Index terms: | Franchising Models Success Australia Asia |
| Language: | eng |
| Abstract: | In this paper, factors that disrupt the operations of a franchisor are examined. Franchise disputes and franchised outlet conversions are two variables that proxy for franchise disruption. This study investigates two possible causes of disruption to the franchise: 1. lack of franchisor support, and 2. stage of franchise life cycle. Data obtained from a survey of the population of Australian franchisors in 1998 are analyzed using structural equation modeling. The analysis concludes that the provision of support services to franchisees is not a significant cause of system disruption. However, the stage of life cycle development is significant with older and larger franchises experiencing greater levels of disruption. |
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