search query: @author Bateson, J. E. G. / total: 2
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1.
Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
Journal of Business Research
1999 : JAN, VOL. 44:1, p. 55-66
 1999 Wirtz, J.
Bateson, J. E. G.
2.
Exploring complex decision making units : a new approach.
Journal of Marketing Research
1982 : MAY, VOL. 19:2, p. 182-191
 1982 Moriarty, R. T.
Bateson, J. E. G.
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