search query: @author Rigby, D.K. / total: 3
references: 1-3 / 3
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title | year | author | ||
1. |
Harvard Business Review
2002 : FEB, VOL. 80:2, p. 101-109 |
2002 | Rigby, D.K. Reichheld, F.F. Schefter, P. |
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2. |
efmd FORUM
2001 : DEC, VOL. 3, p. 24-26 |
2001 | Rigby, D.K. |
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3. |
Planning Review
1993 : NOV/DEC, VOL. 22:6, p. 8-15 |
1993 | Rigby, D.K. |
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