search query: @author Kozak, M. / total: 12
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11.
Comparative assessment of tourism satisfaction with destinations across two nationalities
Tourism Management
2001 : AUG, VOL.22.4, p. 391-401
 2001 Kozak, M.
12.
Quality certification in the hospitality industry: analyzing the benefits of ISO 9000.
Cornell Hotel and Restaurant Administration Quarterly
1999 : APR, VOL.40:2, p. 40-53
 1999 Nield, K.
Kozak, M.
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