search query: @indexterm SERVICE QUALITY / total: 221
references: 114-123 / 221
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title | year | author | ||
114. |
European Journal of Marketing
2000 : VOL. 34:11-12, p. 1338-1352 |
2000 | Caruana, A. Money, A.H. Berthon, P.R. |
|
115. |
Journal of Retailing
2000 : SUMMER, VOL. 76:2, p. 139-174 |
2000 | Dabholkar, P. Shepherd, D. Thorpe, D. |
|
116. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 30-39 |
2000 | Dubé, L. Enz, C. A. Renaghan, L. M.. Siguaw, J. A. |
|
117. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 20-29 |
2000 | Enz, C. A. Siguaw, J. A. |
|
118. |
Cornell Hotel and Restaurant Administration Quarterly
2000 : OCT, VOL. 41:5, p. 20-29 |
2000 | Enz, C. A. Siguaw, J. A. |
|
119. |
Omega
2000 : DEC, VOL. 28:6, p. 611-629 |
2000 | Nie, W. |
|
120. |
International Journal of Auditing
2000 : JUL, VOL. 4:2, p. 139-152 |
2000 | Karapetrovic, S. Willborn, W. |
|
121. |
Decision Support Systems
2000 : MAR, VOL. 28:1,2, p. 123-136 |
2000 | Fishburn, P. Odlyzko, A. |
|
122. |
Decision Support Systems
2000 : MAR, VOL. 28:1,2, p. 101-122 |
2000 | Park, K. Sitharam, M. Chen, S. |
|
123. |
Decision Support Systems
2000 : MAR, VOL. 28:1,2, p. 71-88 |
2000 | Katchabaw, M. Lutfiyya, H. Bauer, M. |
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