search query: @indexterm Hotel and catering industry / total: 391
references: 123-132 / 391
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123.
Determinants of information systems outsourcing in hotels from the resource-based view: an empirical study
International Journal of Tourism Research
2005 : JAN-FEB, VOL. 7:1, p. 35-47
 2005 Espino-Rodrígues, T.F.
Gil-Padilla, A.M.
124.
Measuring efficiency in the hotel sector
Annals of Tourism Research
2005 : VOL 32:2, p. 456-477
 2005 Barros, C.P.
125.
The perception of small and medium sized tourism accommodation providers on the impacts of tour operators' power in Eastern Mediterranean
Tourism Management
2004 : APR, VOL. 25:2, p. 151-170
 2004 Bastakis, C.
Buhalis, D.
Butler, R.
126.
Marketing hotels using global distribution systems
Cornell Hotel and Restaurant Administration Quarterly
2004 : VOL. 44: 5-6, p. 94-104
 2004 Emmer, R.M. (et al.)
127.
The attrition condition: what hotel sales people need to know
Cornell Hotel and Restaurant Administration Quarterly
2004 : MAY, VOL. 45:2, p. 158-169
 2004 Breiter, D. (et al.)
128.
HRM practice in emerging economies: a long way to go in the Slovak hotel industry?
International journal of human resource management
2004 : NOV, VOL. 15:7, p. 1262-1279
 2004 Lucas, R. (et al.)
129.
Internet diffusion of an e-complaint: a content analysis of unsolicited responses
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 145-165
 2004 Shea, L.
Enghagen, L.
Khullar, A.
130.
Developing a content analysis evaluation approach for the examination of limited-service lodging properties
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 295-308
 2004 Ham, S.
131.
Exploring Bed & Breakfast Websites: a balanced scorecard approach
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 253-267
 2004 Kline, S.F.
Morrison, A.M.
St.John, A.
132.
Analyzing hotel customers' e-complaints from an Internet complaint form
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 167-181
 2004 Lee, C.C.
Hu, C.
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