search query: @indexterm SERVICE QUALITY / total: 221
references: 145-154 / 221
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title | year | author | ||
145. |
Zeitschrift für Betriebswirtschaft
1999 : ERGÄNZUNGSHEFT 5, p. 111-124 |
1999 | Olandt, H. Benkenstein, M. |
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146. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:12, p. 72-73 |
1999 | Jakob, R. |
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147. |
Direccion y Progreso
1999 : JUL-AUG, 166, p.18-24 |
1999 | Cortes Ortiz, M.A. |
|
148. |
Cornell Hotel and Restaurant Administration Quarterly
1999 : OCT, VOL. 40:5, p. 18-29 |
1999 | Kimes, S. E. Barrash, D. I. Alexander, J. E. |
|
149. |
Management Science
1999 : JUN, VOL. 45:6, p. 870-888 |
1999 | Whitt, W. |
|
150. |
Annals of Tourism Research
1999 : OCT, VOL. 26:4, p. 1004-1021 |
1999 | Weiermair, K. Fuchs, M. |
|
151. |
Markt
1999 : VOL. 38:1, p. 49-51 |
1999 | Zerres, M. Möbus, M. |
|
152. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:9, p. 88-89 |
1999 | Stölzle, W. Bussmann, L. |
|
153. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:7/8, p. 76-80 |
1999 | Stölzle, W. Bussmann, L. |
|
154. |
IO Management-Zeitschrift industrielle Organisation
1999 : VOL. 68:3, p. 36-40 |
1999 | Winkelmann-Ackermann, S. Bundi, M. |
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