search query: @indexterm complaints / total: 83
references: 15-24 / 83
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title | year | author | ||
15. |
Journal of Marketing Management
2006 : JUL, VOL. 22:5-6, p. 619 642 |
2006 | Gruber, T. Szmigin, I. Voss, R. |
|
16. |
Tourism Management
2006 : FEB, VOL. 27:1, p. 11-24 |
2006 | Yuksel, A. Kilinc, U. K. Yuksel, F. |
|
17. |
Journal of Business Ethics
2004 : SEP I, VOL 53:3, p. 283-295 |
2004 | Jurkiewicz, C.L. Giacalone, R.A. Knouse, S.B. |
|
18. |
European Journal of Marketing
2004 : VOL. 38:11-12, p. 1541-1561 |
2004 | Dunning, J. O'Cass, A. Pecotich, A. |
|
19. |
Journal of the Academy of Marketing Science
2004 : VOL. 32:2, p. 112-126 |
2004 | Bell, S. J. Menguc, B. Stefani, S. |
|
20. |
Journal of Business Research
2003 : MAY, VOL. 56:5, p. 411-419 |
2003 | Estelami, H. |
|
21. |
Journal of Retailing
2002 : VOL. 78: 4, p. 239-252 |
2002 | Maxham III, J. G. Netemeyer, R. G. |
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22. |
Psychology & Marketing
2002 : MAR, VOL. 19:3, p. 267-292 |
2002 | Marquis, M. Filiatrault, P. |
|
23. |
Journal of Applied Behavioral Science
2001 : SEP, VOL. 37:3, p. 324-342 |
2001 | Harlos, K.P. |
|
24. |
Psychology & Marketing
2001 : NOV, VOL. 18:11, p. 1155-1185 |
2001 | Harris, E. G. Mowen, J. C. |
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