search query: @indexterm CLIENTS / total: 219
references: 169-178 / 219
 titleyearauthor
169.
Journal of the Market Research Society
1991 : JAN, VOL. 33:1, p. 39-44
1991 Wells, S.
170.
Absatzwirtschaft
1991 : FEB, VOL. 34:2, p.55-56
1991 Schwarz, P.
171.
Manager Magazin
1991 : VOL. 21:2, p. 155-164
1991 Ulrich, S.
172.
Harvard-Deusto Business Review
1991 : JAN-MAR, 45, p. 23-34
1991 Hart, C. W. L.
Heskett, J. L.
Sasser, E.
173.
Business
1991 : FEBRUARY, p. 111-112
1991
174.
Harvard-L'Expansion
1990 : /91 WINTER, 59, p. 6-12
1990 Reichheld, F.
Sasser, E. Jr.
175.
Boletin de Estudios Economicos
1990 : DEC, VOL. 45:141, p. 603-621
1990 Mugica Enocotegui, E.
176.
Harvard-Deusto Business Review
1990 : JUL-SEP, 43, p. 15-26
1990 Myer. R.,
177.
Revue Francaise du Marketing
1990 : JAN, 126, p. 81-95
1990 Fevre, J.-L.
Corvo, J.-P.
178.
Revue Francaise du Marketing
1990 : JAN, 126, p. 57-66
1990 Filser, M.
SCIMA