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search query: @indexterm Hotel and catering industry / total: 391

references: 173-182 / 391

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	title	year	author
173.	Organizational citizenship: a comparison between part-time and full-time service employees Cornell Hotel and Restaurant Administration Quarterly 2003 : FEB, VOL. 44:1, p. 33-42	2003	Stamper, C. L. Dyne, L. Van
174.	Employee selection: how simulations change the picture for minority groups Cornell Hotel and Restaurant Administration Quarterly 2003 : FEB, VOL. 44:1, p. 25-32	2003	Schmitt, N.
175.	International Hotel Companies in Russia: The Choice of Entry Mode Journal of East-West Business 2002 : VOL 8:3-4, p. 83-102	2002	Karhunen, P.
176.	The influence of music tempo and musical preference on restaurant patrons' behavior Psychology & Marketing 2002 : NOV, VOL. 19:11, p. 895-917	2002	Caldwell, C. Hibbert, S.A.
177.	Service-delivery strategies: Three approaches to consulting for hospitality Cornell Hotel and Restaurant Administration Quarterly 2002 : DEC, VOL. 43:6, p. 37-48	2002	Walsh, K.
178.	The Effect of Internet Usage on Cooperation and Performance in Small Hotels SAM Advanced Management Journal 2002 : SUMMER, VOL. 67:3, p. 31-39	2002	Domke-Damonte, D. Levsen, V. B.
179.	Evaluating capacity- and demand-management decisions at a ski resort Cornell Hotel and Restaurant Administration Quarterly 2002 : DEC, VOL. 43:6, p. 25-36	2002	Pullman, M. E. Thompson, G. M.
180.	Understanding customer choices: a key to successful management of hospitality services Cornell Hotel and Restaurant Administration Quarterly 2002 : DEC, VOL. 43:6, p. 15-24	2002	Verma, R. Plaschka, G. Louviere, J. J.
181.	The best of times, the worst of times: differences in hotel performance following 9/11 Cornell Hotel and Restaurant Administration Quarterly 2002 : OCT, VOL. 43:5, p. 41-52	2002	Enz, C. A. Canina, L.
182.	September 11, 2001: recovering hospitality at ground zero Cornell Hotel and Restaurant Administration Quarterly 2002 : OCT, VOL. 43:5, p. 11-26	2002	Knable, C. R. J.

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