search query: @author Schneider, B. / total: 20
references: 18-20 / 20
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18.
The service organization: climate is crucial.
Organizational Dynamics
1980 : AUTUMN, VOL. 9:2, p. 52-65
 1980 Schneider, B.
19.
Employee and customers perceptions of service in banks.
Administrative Science Quarterly
1980 : JUN, VOL. 25:2, p. 252-267
 1980 Schneider, B.
Parkington, J. J.
Buxton, V. M.
20.
Some correlates of experienced job stress: a boundary role study.
Academy of Management Journal
1979 : JUN, VOL. 22:2, p. 270-281
 1979 Parkington, J. J.
Schneider, B.
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