search query: @indexterm Travel agents / total: 61
references: 18-27 / 61
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18.
The travel cost method and the economic value of leisure time
International Journal of Tourism Research
2004 : SEP-OCT, VOL. 6:5, p. 365-374
 2004 Douglas, A. J.
Johnson, R. L.
19.
Customer evaluations of tour operators' responses to their complaints
Journal of Travel & Tourism Marketing
2004 : VOL. 17:1, p. 83-92
 2004 Schoefer, K.
Ennew, C.
20.
Development of a multiple-item scale for measuring customer satisfaction in travel agencies services
Tourism Management
2004 : OCT, VOL. 25:5, p. 533-546
 2004 Millan, A.
Esteban, A.
21.
A study of the option pricing method in the agency problem between airlines and travel agents
Journal of Air Transport Management
2004 : MAR, VOL. 10:2, p. 151-160
 2004 Tsai, H.-T.
Lin, C.-G.
Huang, L.
22.
New Zealand travel agent practice in the provision of advice for travel to risky destinations
Journal of Travel & Tourism Marketing
2003 : VOL. 15:4, p. 259-279
 2003 Lovelock, B.
23.
Travel agents as facilitators or inhibitors of travel: perceptions of people with disabilities
Tourism Management
2003 : AUG, VOL. 24:4, p. 465-474
 2003 McKercher, B. (et al.)
24.
The transition to e-commerce: A case study of a rural-based travel agency
Journal of Internet commerce
2003 : VOL. 2:1, p. 49-63
 2003 Alexander, C.
Pearson, J.M.
Crosby, L.
25.
Building trust and satisfaction in travel counselor/client relationships
Journal of Travel & Tourism Marketing
2002 : VOL. 12:4, p. 59-74
 2002 Macintosh, G.
26.
Managing discursive tension: The co-existence of individualist and collaborative discourses in flight centre
Journal of Management Studies
2002 : DEC, VOL. 39:8, p. 1045-1069
 2002 Palmer, I.
Dunford, R.
27.
A new paradigm in guiding: the Madrich as a role model
Annals of Tourism Research
2002 : OCT, VOL. 29:4, p. 919-932
 2002 Cohen, E. H.
Hergan, M.
Cohen, E.
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